Shipping policy


Ayur Active Herbals Private Limited

Welcome to Ayur Active Herbals! We are committed to delivering your orders promptly and safely. Please read our shipping policy carefully to understand how we handle your orders.

Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

  • During peak seasons or promotional sales, processing times may take an additional 1-2 business days.

Shipping Methods & Delivery Time

  • We offer shipping across India and to select international destinations.

  • Standard Domestic Shipping: 6-12 business days

  • Expedited Domestic Shipping: 3-5 business days (available at an additional cost)

  • International Shipping: 7-21 business days (delivery times may vary by destination and customs clearance)

Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays or customs processing.

Shipping Charges

  • Shipping charges depend on the shipping method selected and the order’s destination.

  • Free standard shipping is available on orders above ₹899

  • Any customs duties or import taxes for international shipments are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package

Lost or Damaged Shipments

  • If your shipment is lost or arrives damaged, please contact our customer support within 7 days of delivery. We will initiate an investigation with the courier and work to resolve the issue promptly.

Contact Us
If you have any questions or need assistance regarding shipping, please reach out to our customer support team at:
Email: AYURACTIVEHERBALS@GMAIL.COM
Phone: 8218255723